In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
TO PREVENT CONFUSION, AND TO SPEED UP OUR SUPPORT AGENTS’ RESPONSE TIME, PLEASE REFRAIN FROM OPENING MORE THAN ONE TICKET ON THE SAME TOPIC.